Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.
Main duties
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment
Employment requirements
Completion of secondary school or equivalent is usually required.
Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management may be required.
Guest services representative trade certification is available, but voluntary, in Saskatchewan.
Apply for a Hotel Front Desk Clerk Job in Canada
If you would like to apply for a Hotel Front Desk Clerk job in Canada, please submit your E-CV.
